Here at Blue Planet, we know that buying your own dive equipment is the best way to ensure years of fun and safety underwater. We recognize that dive equipment is an investment, and because of this, we offer several assurances.
Authorized Dealer Status: As an authorized dealer, your equipment ships to us directly from the manufacturer and carries with it the FULL manufacturer’s warranty, unlike many online retailers.
Free Pool Test: If you purchase a package from us, consisting of a BCD and a regulator, we will arrange to meet you at the pool, make sure its properly fitted, instruct you on its use and give you a chance to get in the water and try it all out, all at no additional cost. We want you to be happy with your purchase and make sure it is the set up right for you.
Student-In-Water Fit Guarantee: All new Open Water students must have their own mask, fins and snorkel for class. If you buy yours from Blue Planet, we encourage you to try them out in the pool during class. If any of the equipment is uncomfortable, leaks or you are unhappy with it for any reason, come back in and we will exchange it for another that works better for you.
Free First-Year Checkups: If you buy your regulator or BCD from us, bring it in after your first year of use. We will perform a check up for free – this is not a full servicing, but rather a test and adjustment if necessary to keep it working right for you.
Free Parts for Your First Servicing: If you buy your regulator or BCD from us, bring it in after your first year of use. We will honor your first full servicing, with free parts.
Our Promise to Serve: If you have any trouble with anything purchased from us, we will do whatever it takes to make sure it is taken care of immediately. If you are in a rush to get to the airport or to go on your trip and we cannot get it taken care of in time, we will loan you whatever you need to have a great dive trip.